Support Worker

Job Description

Job Title: Hostel Support Worker Client Group: Service users present with a range of support needs including mental health, drug and alcohol, domestic violence and offending behaviour. £15-18 per hour All support workers work a 36 hour week via a shift rota which operates between 08.00 and 23.00 seven days a week Job Overview The role of a Hostel Support Worker is to provide support and assistance to individuals with homeless issues and drug misuse. This role also requires individuals to work with other agencies outside of the hostel in supporting homeless individuals e.g. Police, Social Services. The role may also require individuals to deal with out-of-hours referrals often at short notice. A Hostel Support Worker, Homlessness Support Worker, Substance Abuse Support Worker is responsible for: * Ensuring that hostel occupants comply with hostel rules and regulations * Allocating rooms / bedding and other resource to occupants and ensuring that all hostel equipment is maintained to a good standard * Reporting any breakages / repairs needed to appropriate teams within the business e.g. maintenance, management * Ensuring that hostel administration and financial reports are completed to a good standard * Ensuring that health and safety procedures are explained and adhered to within the hostel * To provide relevant information to all visitors to the hostel * To liaise with Housing Officers where appropriate to meet client needs * To promote a sense of equality and diversity throughout the business * To ensure standards of customer care are to a high standard Skills * To understand the importance of data protection issues * To have excellent communication skills * To have empathetic nature * To be able to work in stressful situations * To understand the wider issues surrounding homelessness * Awareness of health and safety issues * Computer literate * To work as part of a team * Hold a valid DBS (Conducted in the last 12 months) *Must have an NVQ Level 2 or 3 in Health & Social Care at minimum for this role. * Have at least 2 Years UK experience working with Homelessness,Drug and Alcohol Misuse, Substance Abuse * Have a good level of English (written & verbal) skills *Understand the types of Learning Disabilities with great examples If you have a DBS that is registered with the online update service, we can offer you work more quickly. You must be able to provide 5 years references and either have all mandatory training in date, or be prepared to complete this prior to starting your assignment. Nocturnal Recruitment Solutions will support you with your training needs if required. Nocturnal Recruitment Solutions: Candidates with the experience or relevant job titles of: Childrens Support Worker, Early Years Support Worker, Hostel Support Worker, Homlessness Support Worker, Substance Abuse Support Worker, Early Years Practitioner, SEN assistant, Support Worker, Community Support Worker Care Assistant, Enabler, Carer, Care Worker, Care Assist, Care Coordinator, Care Assistant, Social Worker, Vulnerable Adult, Support Assistant, Adult Support Worker, Special Needs Support, Adult Care Assistant, Mental Health Support will be considered for this role. For the latest “Support Worker” opportunities please see our website for exclusive “Support Worker” opportunities across all areas.